- We want you to be over the moon with your purchase, but understand that from time to time you may wish to return or exchange a product. If you're not happy for any reason please contact firstname.lastname@example.org within 7 calendar days from the day you receive your order to let us know and request a returns form.
- Please make sure your parcel is properly packaged in its original packaging to avoid any damage in transit back to us. Items which arrive damaged due to improper packaging will not be exchanged or refunded.
- You will be responsible for paying postage costs associated with returns. Returns must be sent through a trackable delivery service. We do not take any responsibility and cannot process a refund for items that are not received and request that you contact your delivery provider directly in these cases.